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Privacy Policy

Homes for Good Housing Agency (Agency) takes your privacy seriously. This policy is designed to let you know what information the Agency collects when you use, why we collect it, and how we use the information.

This Policy addresses collection, use, and security of and access to information obtained through use of The information presented here is not meant to be a contract of any type, either express or implied. This Policy may change at any time, without prior notice.

Section 1. Information Collected and its Use

We collect limited non-personally identifying information that your browser makes available automatically whenever you visit This information includes:

  • The Internet Protocol Address and the apparent Fully Qualified Domain Name used;
  • The type of browser and operating system you used;
  • The date and time you visited this site;
  • The web pages or services you accessed at this site; and
  • The website you visited prior to coming to this website.

Certain pages collect user provided information, such as your name or email address. You control whether you provide your name and email address. The Agency uses your name and email address to provide you with personalized updates on the service issues you reported.

We also collect aggregated information from all of our visitors to measure performance, analyze traffic patterns and improve content.

Except for authorized law enforcement investigations and the security purposes mentioned elsewhere in this notice, no other attempts are made to identify you or your usage habits. The Agency strives to collect the minimum information necessary to comply with applicable law or provide the service request.

The Agency does not sell or rent your information, including email addresses, to any outside organization, unless legally required to do so under state or federal law.

If you have elected not to receive further information from the Agency, we will not send such information. If you have elected to receive further communication from the Agency, we will only send information in categories that have been authorized.

Section 2. Personal Information and Choice

"Personal identifiable information" is information about a natural person that is readily identifiable to that specific individual. Personal identifiable information includes such things as an individual's name in combination with their social security number, driver’s license number, or other financial information such as a payment card number. A domain name or Internet Protocol address is not considered personal identifiable information.

We collect no personal identifiable information about you unless you voluntarily provide it to us by sending us email, participating in a survey, completing an online form, or engaging in an online transaction. You may choose not to contact us by email, participate in a survey, provide personal information using an online form, or engage in an electronic transaction.

If personal identifiable information is requested on the web site or volunteered by you, federal or state law may protect it. However, this information is treated like any other information provided to the Agency and may be subject to public inspection and copying if not protected by federal or state law.

If you believe that your personal identifiable information is being used for a purpose other than what was intended when submitted, you may contact the person identified in the Contact Information Section of this statement.

The collection of personal identifiable information requested from or volunteered by children online or by email will be treated the same as information given by an adult, and may be subject to public access.

Section 3. Public Access to Information

In Oregon, laws exist to confirm that the public has a right to access appropriate records and information possessed by government agencies, including Agency. In addition, there are exceptions to the public’s rights to access records. In the event of a conflict between this Policy and the Oregon Public Records Law or other law governing the disclosure of records, the law will control.

Section 4. Information Accuracy

Agency has made every reasonable effort to ensure the accuracy and timeliness of the information provided on this website. However, Agency does not guarantee the accuracy of the information provided on this site. Therefore, Agency shall assume no liability for any errors, omissions or in inaccuracies in the information.

Section 5. Cookies uses cookies to enable streamlined services. This website does not use cookies to track any personal information. Cookies are text files, or entries in larger files, utilized to distinguish between visitors to a website and to track information during multiple visits to a website. The use of cookies is a standard practice among websites. Most web browsers may be customized to reject cookies, to only accept or reject cookies by your intervention, or to delete cookies. Rejecting or removing cookies may lead to loss of functionality on those pages that require cookies to function fully.

Section 6. Security monitors network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the site. By using this website you expressly consent to such monitoring. The Agency’s website hosting service takes appropriate security measures to protect against unauthorized access, alteration or destruction of data.

Unauthorized attempts to upload information or change information on this site are prohibited and may be punishable under the state Computer Trespass law and federal statutes including the Computer Fraud and Abuse Act of 1984 and the National Information Infrastructure Protection Act of 1996.

Section 7. Third Party Links Disclaimer

Agency’s website has links to other websites that are operated by third parties. This Policy does not apply to third party websites.

Section 8. Children's Privacy Protection is not directed to children under 13, and does not knowingly collect personal information from children.

Section 9. Interactive Features

Any interactive features on (e.g., comment forms and requests for assistance forms, etc.) are not public forums and you are not anonymous. Prohibited uses include politics, advertising, and other such uses as determined from time to time. Use of language inappropriate to minors and threatening or malicious comments are prohibited. Interactive features are monitored and objectionable content deleted.

Section 10. Contact Information

If you have any questions or concerns about Agency’s use of your information or about this Policy, please send an email to: .

Section 11. Intellectual property

The contents of is copyrighted and also may contain images or graphics with copyright held by third parties. Permission from the Agency or third party shall be obtained from the Agency before downloading, copying, reproducing or otherwise using images or graphics.